Koa Coffee
Products
Orders and Shipping
My Account
Koa Coffee
Categories
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Our Products
- Does Koa Coffee Offer Decaf Coffee?
- What Does Roast to Order Mean?
- Retailers on the mainland?
- Do you sell merch? (mugs, tshirts, etc)
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Coffee Basics
- Why was my coffee not vacuum sealed?
- What coffee is the best option for espressos?
- Why are the beans oily?
- How much coffee should I use (per cup)?
- How long is your coffee good for?
- How should I store my coffee?
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Subscriptions
- How do I update payment info?
- How do I update my billing/shipping info?
- How can I pause my Aloha Break shipment?
- How do I cancel my subscription?
- How do I add other items to my subscription?
- How do I add an additional item(s) as a one-time purchase to my upcoming subscription order?
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Shipping and Returns
- How long does it take to ship & deliver?
- Why are international shipping rates so high?
- How much is shipping?
- I ordered the wrong coffee and would like to return for an exchange.
- My order is incorrect, how can I return & the correct coffee?
- I received the wrong item/my item is damaged. What Now?
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Orders
- My order has been shipped but I no longer need it. Please cancel.
- How do I cancel my order?
- My order meets the $39 purchase minimum but why am I being charged more for shipping?
- I just placed an order and can’t find it. Where can I find my order?
- My billing and shipping addresses are correct but your website isn’t accepting my payment information.
- Why is my coupon not working?